What we collect: Account details, ID verification, payment info, and technical device data.
Why we collect it: To manage your account, process payments, prevent fraud, and comply with Malaysian laws.
Who sees it: Our internal secure team and trusted partner payment/verification providers. We never sell your data.
Retention: We keep data for the life of your account and the period required by applicable laws.
Your Control: You can request access, correction, or deletion via our support channels.
1. Introduction and Scope
This Privacy Policy describes how 88probet collects, uses, and protects the personal information of our users in Malaysia. By registering an account or using our services, you agree to the practices described in this document.
This policy applies solely to the services provided on this website. It does not apply to third-party websites, external links, or services that you may visit after leaving our platform. We encourage you to read the privacy policies of any third-party sites you interact with.
2. Personal Information We Collect
We collect information necessary to provide a secure and legal gaming environment:
Account and Identity Data
Information provided during registration to establish your identity and ensure you meet eligibility requirements.
Verification Documents
Copies of identification documents used to verify your age and identity, helping us prevent identity theft and underage gambling.
Payment Data
Details required to process deposits and withdrawals, managed securely through our partner payment providers.
Gaming and Transaction Activity
Records of your bets, winnings, deposits, and withdrawals to manage your balance and detect suspicious patterns.
Technical Data
IP addresses, browser types, device identifiers, and operating system details to optimize site performance and security.
Support Communication
Records of your interactions with our support team to resolve queries and improve our service.
3. How We Collect Data
We gather information through the following methods:
Directly from You: Information you enter when registering, updating your profile, or contacting support.
Automatically: Technical data collected via cookies and server logs as you navigate our site.
Partner Providers: Data received from our partner payment processors and identity verification services to confirm transactions and authenticity.
4. Why We Use Data
Your data is processed for the following essential purposes:
Account Management: Creating and maintaining your user profile and secure login.
Financial Transactions: Processing deposits and withdrawals of MYR securely.
Security and Compliance: Verifying age and identity to prevent fraud, multi-accounting, and money laundering.
Personalization: Tailoring the user experience and content displayed on the platform.
Legal Obligations: Fulfilling statutory requirements applicable to gambling operators in Malaysia.
Marketing: Sending promotional offers only if you have provided explicit consent.
5. When We Share Data
We prioritize the confidentiality of your information. We do not sell your personal data to third parties. Data is only shared with:
Service Providers: Trusted payment processors, identity verification tools, and technical infrastructure providers who support our operations.
Legal Authorities: When required by law or to comply with a legal process served upon us.
6. How We Protect Data
We implement robust security measures to safeguard your information:
Encryption: Use of secure encryption protocols for data in transit between your device and our servers.
Access Control: Strict internal restrictions ensuring only authorized personnel have access to sensitive data.
Payment Isolation: Financial data is handled through secure gateways to minimize direct exposure.
Continuous Monitoring: Active monitoring of our systems to detect and prevent unauthorized access.
7. Cookies and Tracking
We use cookies to enhance your experience, remember your preferences, and maintain security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.
8. Your Rights
You have various rights regarding your personal data, which you can exercise by contacting our support team via the channels available on this site:
Access and Correction: Request a copy of your data or correct inaccurate information.
Deletion: Request the erasure of your personal data where applicable.
Portability: Request a transfer of your data to another service.
Objection: Object to the processing of your data for specific purposes.
Withdrawal of Consent: Withdraw your consent for marketing communications at any time.
Please note that even after account closure, certain data must be retained as required by gambling and anti-money laundering rules in Malaysia.
9. How Long We Retain Data
We retain your personal information only for as long as your account remains active or as necessary to provide our services. Following account closure, we retain specific data for the period required by applicable law in Malaysia to meet legal, auditing, and regulatory obligations.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be closed immediately and any remaining funds will be handled according to our terms.
Parents or guardians who believe a minor has created an account may report this to our support team via the official support page.
11. Cross-Border Transfers
To provide a global-standard gaming experience, some of our service providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to protect your data regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us through the official channels available on our Support Page.